Training

• Training needs analysis
• Training design
• Training delivery
• Training assessment

Business analysis

• Process mapping
• ‘As is’ and ‘To be’ analysis
• Requirements identification
• Requirements documentation
• User story definition
• System testing
• User acceptance testing
• Deployment

Project management

• Stakeholder management
• Project plan definition
• Project reporting
• RAID log maintenence

Data management

• Data analysis
• Data design
• Database reporting

Documentation

• Document production
• Document review